Privacy Policy
This Privacy Policy ("Policy") applies to beyondthescriptrx.com, and Beyond the Script Rx PLLC ("Company") and governs data collection and usage. For the purposes of this Policy, unless otherwise noted, all references to the Company include beyondthescriptrx.com. The Company website is an Ecommerce site. By using the Company website, you consent to the data practices described in this statement.
I. Collection of Your Personal Information
In order to provide pharmacist-led wellness consulting, medication therapy management support, lab education, health coaching, scheduling, billing, and related client services, the Company may collect personally identifiable information and health-related information, including but not limited to:
• First and last name
• Email address
• Phone number
• Date of birth
• Billing information
• Health history information voluntarily provided by the client
• Medication information
• Laboratory results or health metrics voluntarily submitted by the client
• Appointment and communication records
Health-related information may be collected through the Company’s secure client portal and telehealth systems, including Practice Better.
If you purchase the Company’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
The Company may also collect anonymous demographic information, which is not unique to you, such as your:
• Age
• Geographic location
II. Use of Your Personal Information
The Company collects and uses your personal information in the following ways:
• To operate and deliver the services you have requested.
• To provide you with information, products, or services that you request from us.
• To provide you with notices about your account.
• To carry out the Company’s obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our beyondthescriptrx.com or any products or services we offer or provide through it.
• To maintain the security of the Company’s services and prevent fraud or misuse.
• To comply with applicable laws, regulations, legal processes, or governmental requests.
• To provide pharmacist-led wellness consultation, medication therapy management support, health coaching, educational lab review, digital wellness resources, appointment scheduling, secure client communications, and related administrative functions.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.
The Company’s services are educational and wellness-oriented in nature and are not intended to establish a physician-patient relationship or provide medical diagnosis.
a) Electronic Communications Consent
By using our services, you acknowledge and accept that electronic communications (including portal messaging, email, SMS reminders, and telehealth communications) carry inherent privacy and security risks despite commercially reasonable safeguards.
III. Sharing Information with Third Parties
The Company may share information with service providers necessary to operate the practice, including secure telehealth platform providers, payment processors, scheduling systems, hosting providers, and technology vendors, subject to applicable confidentiality obligations.
IV. Tracking User Behavior
The Company may keep track of the websites and pages our users visit within the Company, in order to determine which of the Company’s services are the most popular. This data is used to deliver customized content and advertising within the Company to customers whose behavior indicates that they are interested in a particular subject area.
V. Automatically Collected Information
The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Company website.
VI. Use of Cookies
The Company website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. When you return to the same Company website, the information you previously provided can be retrieved, so you can easily use the Company features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company services or websites you visit.
VII. Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
VIII. Security of Your Personal Information
The Company secures your personal information from unauthorized access, use, or disclosure using the following methods:
• SSL Protocol on all pages
• Practice Better — a HIPAA compliant telehealth platform providing secure encrypted communication and storage of protected health information.
• Stripe — PCI DSS compliant payment processing with industry standard encryption. Beyond the Script Rx PLLC does not store raw payment or financial data on its own servers.
• Squarespace — SSL encryption and secure hosting infrastructure.
While the Company uses commercially reasonable safeguards and third-party secure platforms, no method of electronic transmission or storage can be guaranteed to be completely secure.
IX. Right to Deletion
Subject to certain exceptions, on receipt of a verifiable request from you, we will delete your personal information from our records and direct any service providers to delete your personal information from their records. The Company may retain health-related records, billing records, and legally required documentation as required by applicable law, regulatory obligations, professional standards, or legitimate business operations.
Please note that we may not be able to comply with deletion requests if it is necessary to:
• Complete the transaction for which the personal information was collected or perform a contract between you and us.
• Detect security incidents or protect against malicious, deceptive, fraudulent, or illegal activity.
• Debug to identify and repair errors that impair existing intended functionality.
• Exercise free speech or another right provided for by law.
• Comply with the California Electronic Communications Privacy Act.
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest.
• Enable solely internal uses that are reasonably aligned with your expectations.
• Comply with an existing legal obligation.
• Otherwise use your personal information internally in a lawful manner compatible with the context in which you provided it.
X. Data Security and Breach Notification
The Company maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, acquisition, disclosure, or use. In the event of a security incident involving personal information, the Company will promptly investigate and provide notice to affected individuals and applicable regulatory authorities in accordance with applicable law.
XI. Children Under 13
Services are intended solely for adults age 18 and older.
XII. Email Communications
From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications, you may opt out by emailing hello@beyondthescriptrx.com with the subject line “Unsubscribe.” Requests will be processed within 10 business days.
XIII. External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
XIV. Changes to This Statement
The Company reserves the right to change this Policy from time to time. When changes to this Policy are significant, we will inform you via the primary email address on your account or by placing a prominent notice on our website. Your continued use of the website and/or services after such modifications will constitute your acknowledgment and agreement to be bound by the modified Policy.
XV. Contact Information
Beyond the Script Rx PLLC
2500 Wilcrest Drive Suite 300
Houston, Texas 77042
Email: hello@beyondthescriptrx.com
Phone: 281-746-6351
Effective as of May 27, 2026